We back your purchase of ipSentry with free email and forum support as well as free
minor version updates for the life of the major version.
That means that there are no annual support costs and no annual
maintenance costs.
When a major version is released, we design an upgrade path and
discount plan for currently licensed users. No annual
maintenance fees, no annual support fees. When you include
the recurring costs involved in just annual software maintenance in your
budget and you will see why thousands upon thousands of our
customers agree that ipSentry, feature for feature and dollar for
dollar, provides unsurpassed value for monitoring their network
infrastructure.
Our standard support and maintenance lifetime is 1 year past the
release date of a major version, so regardless of when we put out a
major version upgrade, you can be assured that support and
maintenance of your purchase will remain intact for at a
minimum of a year. If you do choose to upgrade from an earlier
major version, we also provide substantial upgrade discounts.
